Privacy

What we keep, and for how long.

This page is a plain summary written for the first version of Clean Quotes. It will be replaced by a full privacy notice before we take payments or work with installers.

The file you upload

Your quote is stored in a private bucket in London (AWS eu-west-2) and deleted automatically after 7 days. It is read once, by an AI model running inside our own AWS account (Anthropic's Claude on Amazon Bedrock), to pull out the figures. It is not used to train any model.

The figures we keep

We keep what we read and what you confirmed: the kit, the prices, the total, the terms and the installer's company name, with the first half of your postcode if you gave one. We keep them for a year so your verdict link keeps working, and so later versions can compare quotes in the same area. We do not keep your name, your full address or the file.

Your email

Only if you leave it on a verdict page. We use it once, to tell you when comparisons open, and keep it for two years at most. Write to hello@cleanquotes.co.uk to have it removed sooner.

What we never do

We never pass your quote, your details or the fact that you checked a quote to an installer, and we never sell data. Installers cannot pay to change a verdict.

Technical records

Our servers keep short logs (30 days) to keep the service working. To limit misuse we count requests per day from a one-way hash of your IP address; the address itself is not stored. There are no advertising or tracking cookies on this site.